Privacy Policy

CDAFC knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.  This Privacy Policy is meant to help you understand what information we collect and why we collect it.

Effective May 25, 2018.  

Please read our Privacy Policy carefully to find out about:

◆ who we are,

◆ what information do we collect,

◆ what do we use your information for,

◆ cookies,

◆ how long we keep your personal data for,

◆ do we disclose any information to outside parties,

◆ third party links,

◆ contacting us.

Who we are

CDAFC is the initialism for “Cats & Dogs Are Forever Company” and our slogan is “Because We Care”.

Founded in 2017 and based in The Netherlands, CDAFC is an organization formed with the sole purpose to serve and protect our fellow sentient beings.  We believe all animals have rights, just like you and I have and it is our duty to fight for them.

We are built upon transparency, an ethical code of practice and the promise to always serve and protect animals.  Join Our Revolution!

What information do we collect?

We collect information from you when you register on our site or fill out a form.  We may ask you to provide personal information.  Depending upon the activity you are attempting to complete, this may include any of the following:

◆ name

◆ e-mail address

◆ date of birth

◆ mailing address

◆ mobile phone number

◆ credit card information

◆ other personal information as necessary

 You may, however, visit our site anonymously.

Our live chat function, Here to help!

Our website uses Tidio, a live chat platform which connects users to our support team for immediate assistance.  We may ask for personal information to be provided via this method but only with prior consent from its users.  The messages and data exchanged are stored within the Tidio application.  Please refer to their【Privacy Policy】  CDAFC is not making use of these messages or data other than to follow up on users’ registered issues or enquiries.  All personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

CDAFC is proud to be associated with and supported by【Tidio】     

What do we use your information for?

We collect and use personal data only as necessary for the purposes for which it was obtained.  We may use your personal data for some or all of the following purposes:

◆ To personalize your experience (your information helps us to better respond to your individual needs)

◆ To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

◆ To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

◆ To process transactions (your information, whether public or private, will not be sold, exchanged, transfered, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer).

◆ To send periodic e-mails (the e-mail address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional charity news, updates, related product or service information, etc.

Note: If at anytime you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

◆ To administer a contest, promotion, survey or other site feature. 

How do we protect your information?

We implement a variety of security measures throughout our entire website to maintain the safety of your personal information.

◆ We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

◆ We reveal only the last four digits of your credit card numbers when confirming an order.  Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

◆ It is important for you to protect against unauthorized access to your password and to your computer.  Be sure to sign off when finished using a shared computer.

Cookies

Please also visit our【Cookie Policy】

A cookie is a small text file that a website you visit asks your browser to store on your computer or mobile device.

We use cookies to understand, secure, operate and provide our services.  For example, we use cookies to remember your choices, to help improve your experience with us and to understand how our website is being used.  There are options which you can choose to control how cookies are used.  You can follow the instructions provided by your browser or device (usually located under “Settings” or “Preferences”) to modify your cookie settings.  Please note that if you set your browser or device to disable cookies, certain of our services may not function properly.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States.  Google Analytics does not identify individual users or associate your IP address with any other data held by Google.  We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

For detailed information visit【Google Analytics】

How long we keep your personal data for?

We retain your personal data for no longer than is necessary for the purposes for which the information is collected.  When determining the relevant retention periods, we will take into account factors including:

◆ legal obligation(s) under the applicable law to retain data for a certain period of time, for example, accounting obligations;

◆ statute of limitations under applicable law,

◆ (pontential) disputes; and

◆ guidelines issued by relevant national data protection regulators.

Otherwise, we securely erase your information once this is no longer required for the purposes for which the information is collected.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

CDAFC will only use trusted and professional companies.  Ocassionally, at our discretion, we may include or offer third party products or services on our website.  These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our【Terms and Conditions】section establishing the use, disclaimers and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our Privacy Policy.

Changes to our Privacy Policy

We want to be as transparent as possible about changes we make to our Privacy Policy.  If we decide to make any changes to our policy, all changes will be archived and held here under【Archived Versions】  This policy was last modified on 25/05/2018.  

Contacting Us

If you have any questions regarding our Privacy Policy, or wish to excercise your rights related to your personal data, please do not hesitate to contact us.  Simply drop us a line using the【CONTACT】form or alternatively when an operator is online use our live chat function, Here to help!